Welcome to the Human Wellness Center LLC ("HWC," "we," "us," or "our") website. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
1. About Our Services
Human Wellness Center LLC is a California-based medical tourism and wellness concierge company. We provide coordination, logistical support, and educational resources to help individuals explore regenerative therapy options with independent, third-party medical providers and clinical facilities located outside the United States.
The information provided on this website is intended, as applicable, merely to provide information to you and to connect you with third-party service providers for you to consider and evaluate independently. Human Wellness Center LLC does not recommend, approve, or endorse any third-party content or services, and Human Wellness Center LLC makes no representation regarding any third-party content or any product or service offered, provided, sold, or performed by any third party, including any such products or services purchased through Human Wellness Center LLC's services.
2. HWC Is Not a Medical Provider
HWC does not practice medicine, diagnose conditions, prescribe treatments, or provide medical advice. We are not a hospital, clinic, or licensed healthcare provider. Our role is limited to:
- Providing general educational information about regenerative medicine and stem cell science.
- Collecting initial intake information on behalf of independent medical providers to help facilitate consultations.
- Coordinating travel, accommodations, and logistics for wellness retreat experiences.
- Connecting clients with licensed, independent third-party medical professionals and laboratory facilities.
All medical evaluations, screenings, diagnoses, and treatment decisions are made exclusively by independent, licensed physicians and medical professionals. Any treatment agreement you enter into will be directly between you and the treating medical provider.
3. Eligibility
You must be at least 18 years of age to use our website and services. By using our services, you represent and warrant that you have the legal capacity to enter into a binding agreement and that you are not prohibited from using our services under any applicable law.
4. No Guarantee of Outcomes
The stem cell and regenerative therapies facilitated through our services are investigational and have not been approved by the U.S. Food and Drug Administration (FDA) for the treatment of any specific medical condition. These therapies are not intended to diagnose, treat, cure, or prevent any disease.
Individual results vary, and no specific outcomes are guaranteed. The educational content and patient testimonials on our website reflect individual experiences and should not be interpreted as promises of specific results. You should consult your own healthcare providers before making any medical decisions.
5. Third-Party Medical Providers
The physicians, laboratories, and clinical facilities referenced on our website or connected through our services are independent third-party service providers. They are not employees, agents, or affiliates of HWC.
HWC is not responsible for any acts, omissions, malpractice, negligence, or misconduct by any third-party medical provider. We encourage you to independently verify the credentials, certifications, and qualifications of any medical professional before proceeding with treatment.
6. Consultation Requests and Intake Forms
Submitting a consultation request or intake form through our website does not create a doctor-patient relationship, a treatment agreement, or an obligation on the part of HWC or any medical provider. Consultation requests are preliminary inquiries, and acceptance into any program or treatment is at the sole discretion of the independent medical providers involved.
You agree to provide accurate and complete information in all forms and communications. Providing false or misleading health information may compromise your safety and the quality of any evaluation or treatment.
7. Travel and Logistics
HWC may assist with coordinating international travel, accommodations, and ground transportation as part of our concierge services. You are responsible for:
- Ensuring your passport, visa, and travel documents are valid and up-to-date.
- Obtaining any required travel insurance, including medical evacuation coverage.
- Understanding the risks associated with international travel, including health and safety conditions in the destination country.
- Complying with all applicable travel advisories and local laws.
HWC is not liable for any travel disruptions, cancellations, delays, or incidents that occur during your travel, whether arranged through our services or independently.
8. Payments and Refunds
Service fees, payment schedules, and refund policies will be outlined in your individual service agreement prior to any financial commitment. All payments for medical treatments are made directly to the independent third-party medical provider or as outlined in your service agreement.
HWC acts as a fee-collection agent where applicable, as designated by the treating medical provider. Refund eligibility for concierge and coordination services is governed by the terms of your individual service agreement.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, and design elements, is the property of Human Wellness Center LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Human Wellness Center LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:
- Your use of or inability to use our website or services.
- Any treatment, procedure, or medical service provided by third-party medical providers.
- Any travel-related incidents, injuries, or losses.
- Any unauthorized access to or alteration of your personal information.
Our total aggregate liability for any claim arising from your use of our services shall not exceed the total amount you paid to HWC for concierge services in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Human Wellness Center LLC, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms or your use of our services shall be resolved through binding arbitration in San Bernardino County, California, in accordance with the rules of the American Arbitration Association.
You agree to waive any right to participate in a class action lawsuit or class arbitration against Human Wellness Center LLC.
13. Modifications to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website and services after any such changes constitutes your acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
15. Contact Us
If you have questions about these Terms of Service, please contact us:
Human Wellness Center LLC
Chino, CA, USA
Support@humanwellnesscenters.com